Welcome
Empowering Bussinesses to scale smarter
With CRI’s integrated solutions in communications, HR, and retail execution, we help local and global companies streamline operations, enhance customer experiences, and accelerate growth.
Comprehensive Solutions for Your Success
From research and analytics to training and consultation, we provide end-to-end solutions tailored to meet your organization's unique challenges and goals.
Call Center System
CRI’s modern call center system is built to elevate service quality, operational efficiency, and customer loyalty.
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Sellout Management System
CRI Sellout Management System gives businesses full visibility and control over store operations in real time, from anywhere.
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NPL & Collection System
A Collection management system that transforms manual debt collection into a faster, more accurate, and efficient process.
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HRIS
CRI’s HRIS helps you manage employee data with accuracy and efficiency—from recruitment to performance review.
Learn More →Absolutely! We can also support you with custom features tailored to your business needs.
Trusted by industry leaders and top-performing companies
CRI is proud to be part of the digital transformation journey of many leading companies in Indonesia. We stand not just as a solution provider, but as a true partner in growth.
Why Businesses Choose CRI
Support 24/7
We provide 24/7 NOC and customer service support to meet our customers' needs.
Next-Generation Technology
CRI's services guarantee high-quality results by utilizing the latest technology
Scalable & Adaptive Services
Features and integrations tailored to your business needs.
Reliable Solution & Services
For over 20 years, CRI has been helping meet customer needs and is trusted by thousands of companies in Indonesia
Unlimited connectivity for your business.
Improve customer service with a unified communications system. CRI Uplink offers a professional contact center and hybrid IP-PBX that is flexible, secure, and easily integrated with your CRM and business systems. Ideal for companies looking to deliver a superior customer experience while reducing operational costs.
The result? Customers feel heard and valued—boosting their overall satisfaction and long-term loyalty.
From recruitment to retirement; human resource management is easier and more effective.
Manage all your HR needs efficiently in one platform. CRI HRIS combines modern HRIS, automated payroll and attendance, and outsourcing and headhunting services. It's the perfect solution for companies looking to reduce administrative burdens, accelerate recruitment, and maintain employment compliance.
Monitor outlet sell-outs and promotions with real-time data.
CRI POMS is a solution designed to maximize the effectiveness of promotional materials in the field. This system integrates the planning, distribution, and monitoring of promotional assets into a single, efficient digital platform.
Digital transformation in corporate collections and cash flow management.
CRI CMS helps companies transition from manual collection processes to a faster, more accurate, and more efficient digital collection system. Through automated payment reminders across channels (WhatsApp, SMS, email, and voice calls) and a real-time dashboard, CRI CMS provides full visibility into all collection activities.




















